Over-the-Counter Hearing Aids
Over-the-counter (OTC) hearing aids are a do-it-yourself alternative to prescription hearing aids for adults with mild-to-moderate hearing loss.
Before purchasing, it's important to understand some key differences between OTC and prescription hearing aids. Regardless of which route you pick, you can rest easy knowing HCS offers the highest quality hearing aids at the most affordable prices.
What are the key differences?
| Over-the-Counter | Prescription | |
|---|---|---|
| Pricing | Starting at $799 through HCS | Pricing can be similar or lower than OTC with hearing benefit |
| Availability | Can purchase online through HCS without the need of an exam | Can use hearing benefit after exam with a licensed provider |
| Works For | Only for adults (18+) with mild-to-moderate hearing loss | For all ages with mild-to-profound hearing loss |
| Variety | Limited models and styles, typically one-size-fits-most | Custom fit to user with hundreds of models, styles, and color options |
| Features | Basic functionality and features with pre-set programming | Advanced features with customized programming specific to the user |
| Setup | Requires self-setup and service using an app on your smartphone | Fitted and tuned by a licensed provider |
| Trial Period | 60 day trial period through HCS | Trial period can vary between different hearing aaid models |
| Warranty | 3-year warranty covering loss, damages, and repairs through HCS | Warranty period can vary and only covers defects from manufacturers |
| Support | Self-service support available online or over the phone | Support from HCS clinical team and in-person follow-up care with a licensed provider |
Which will best fit my lifestyle needs?
| Over-the-Counter | Prescription | |
|---|---|---|
| Fitting, follow-up, and guidance available through a licsenced provider. | No | Yes |
| Great for 1-on-1 conversations and hearing the TV | Yes | Yes |
| Great for smaller gatherings and restauraunts | Yes | Yes |
| Great for noisy group functions and entertainment venues | No | Yes |
| Has listening programs customized for the user's specific needs | No | Yes |
| Has features for controlling wind noise and echo | No | Yes |
| Has features for tinitus and health monitoring | No | Yes |
| Supports use of additional audio accessories | No | Yes |
Get the most out of your hearing benefit
You may already have a hearing benefit that gives you access to the best quality care and a variety of prescription hearing aids from all major manufacturers. Give us a call, and we will guide you through your hearing benefit and answer any questions you may have. If you decide that prescription hearing aids are right for you, we will set up your initial hearing exam on your behalf. Call now to learn more.
Order OTC hearing aids through TruHearing.
Your benefits aren't changing, but your vendor is! OTC orders can be placed directly through TruHearing by calling 1-855-312-2545. TruHearing will provide top quality guidance and care.
Still not sure? Give us a call.
Our dedicated team of support specialists can answer your questions about over-the-counter or prescription hearing aids.
Frequently Asked Questions
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OTC hearing aids may be right for you if:
You are comfortable with self-diagnosing your hearing loss
You have mild-to-moderate hearing loss that doesn't greatly affect your day-to-day life
You are comfortable fitting and setting up hearing aids on your own
You have a smartphone and are proficient with using it
If some or all of these are true, then prescription hearing aids may bet a better option for you. Give us a call to learn more and schedule your hearing exam (866) 344-7756.
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If you experience any of the following, you should consult with a hearing healthcare professional first:
You have a malformed or misshapen ear, either at birth or due to trauma
You have a history of ear drainage within the past 90 days
You have a history of sudden or rapidly progressing hearing loss in one or both ears within the past 90 days
You are experiencing dizziness, either suddenly or over a long period of time
You have significant wax accumulation or a foreign body in the ear canal
You are experiencing pain or discomfort in the ear
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You can purchase OTC hearing aids through HCS without the need of a hearing exam or prescription. However, if you believe you have more significant hearing loss, you should consider scheduling a hearing exam.
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Yes, you can return your hearing aids during the evaluation period.
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Yes, all OTC hearing aids offered through HCS include a 1-year limited warranty that covers errors caused by the manufacturer. It does not cover replacement for loss or damage caused by the user.
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HCS offers both rechargeable and standard battery-operated OTC hearing aids. All rechargeable hearing aids come with a charger that connects to the case. Battery-operated devices come with a 6-month supply of batteries.
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At this time, hearing aid benefits can only be applied toward the purchase of prescription hearing aids. However, all OTC hearing aid models offered through HCS are extended to members of our contracted health plan partners at discounted pricing.
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Yes! Members with a flex card from our contracted health plan partners can apply their funds toward the purchase of OTC hearing aids.
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HCS offers 12-month interest-free financing for qualified applicants through CareCredit. Please get in touch with us for more information on this process (877) 390-3295
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If you are still uncertain about which hearing aids are best for your needs, give us a call. We will guide you through your benefit and answer any questions you may have about OTC or prescription hearing aids.